BOOK AND CRUISE WITH CONFIDENCE
Putting the safety of our guests and crew first with MSC's leading protocol. MSC Cruises health and safety measures are subject to change and will adapt according to the evolution of the pandemic.
On board our ships you'll enjoy of our endless entertainment options and relax on our pools and restaurantes with total peace of mind. Also ashore, we're ready to take you to some of the best destinations around the world whether is on one of our organized excursions with qualified local tour guides, or on your own.
travel requirements by COUNTRY OF RESIDENCE
AND CRUISE destination
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BLUE RIBBON COVID EXPERT GROUP
We offer you a safe and stress-free holiday for you and your loved ones thanks to our MSC Cruises Health & Safety Protocol.
On board our ships you'll enjoy of our endless entertainment options and relax on our pools and restaurants with total peace of mind. Also ashore, we're ready to take you to some of the best destinations around the world whether is on one of our organized excursions with qualified local tour guides, or on your own
We prepared a list of Frequent Asked Quesions (FAQ) to quickly get answers to you for the most common questions
- Are there any travel restrictions or travel requirements for the current cruise programme?
In addition, travel requirements might be different according to your cruise destianation. Please select your destination below:
- What is the MSC Covid-19 Protection Plan?
The insurance should be in place to cover you and your family, from the confirmation of your booking until the end of the cruise, your cruise and flight or your Stay & Cruise package.
To fully protect you from the above risks, MSC offers a COVID Protection Plan - an insurance policy specifically designed for these COVID-19 risks - that can be added to the cruise whilst making the booking. The Covid Protection Plan is applicable to all departures on sales. Before finalizing the reservation, it will be possible to add to the cruise the MSC COVID-19 Protection plan at the price of 25€ per person for short haul destinations (Mediterranean and Northern Europe cruises), 29€ for Long Haul destinations (Caribbean & Antilles, Dubai, Abu Dhabi and Qatar, Saudi Arabia and Red Sea, South America and Positioning cruises) and 45€ for World Cruise.
Alternatively, you may travel with another insurance policy covering the above risks.
For cruises in South America all Guests must have in place an insurance policy that specifically covers them against COVID-19-related risks
- What if I am not compliant with MSC Health and Safety Protocol Requirements?
Booked Guests that found themselves not to meet any of the requirements of the MSC Health and Safety Protocol (e.g missing vaccination) and therefore that they are prevented from boarding, are asked to send written communication to MSC Cruises not later than 15 days before the scheduled departure of their cruise in order to request their voucher.
Our guests who have booked directly with MSC can use our form, those who have booked via travel agency are kindly invited to refer to their travel agent.
EMBARKATION / DISEMBARKATION
- What will happen if embarkation is denied to a guest for health reasons?
If a guest is then not considered fit to travel, they will be assisted in their next steps of a return home or will be potentially being treated in a local medical facility to ensure maximum support and care. All guests who have purchased COVID-19 insurance will be fully protected.
All guests who have purchased COVID-19 insurance will be fully protected.
- How will the check-in take place?
Before the cruise, MSC Cruises invites all guests to download for free the MSC for Me app to start booking additional services, to secure space and to ensure a seamless onboard experience.
ONBOARD MEDICAL SERVICES
- What happens if there is a suspected case of COVID-19 on board?
In case of flu-like symptoms, guests should notify immediately the Medical Centre and free treatment will be provided. If the onboard medical team determines a suspected COVID-19 case, a comprehensive isolation procedure and response plan will be activated in close cooperation with the health authorities.
As part of our comprehensive and enhanced heath and safety protocol, we have a contingency response plan in place with all the relevant authorities in the ports where the ships will call.
MEASURES REQUIRED ON BOARD
- Wich measures are required on board?
The wearing of face masks is highly recommended. In certain circumstances this recommendation might be due to a mandatory requirement in accordance with applicable health authorities regulations of a country or port of call visited. When ashore, guests must also follow any local regulations regarding face mask usage. These protocols are subject to change.
THE ON BOARD EXPERIENCE
- Are all areas and services available as usual?
Onboard services are subject to changes based on local regulations or other restrictions. The wearing of face masks is highly recommended. In certain circumstances this recommendation might be due to a mandatory requirement in accordance with applicable health authorities regulations of a country or port of call visited.
*Thermal Area experiences are by appointment only.