Our Staff
A genuine welcome
At MSC Cruises it is our aim to provide you with a service full of warmth and friendliness. Our staff training programmes ensure we know how to look after our guests with the right amount of respect and discretion. Whether we are bringing you drinks, preparing your food, or answering any questions you may have, we will do our best to be helpful. You will find our staff to be spontaneous and natural so you can relax and enjoy every single moment of your holiday, safe in the knowledge you are in good hands.
Comfort first
• A high staff per guest ratio, ensures an effective high quality service on board
• Our multilingual staff deliver information in languages most widely-recognised by our guests
• Our problem solving attitude, provides attentive and quick solutions to any request
Maintaining the highest standards
• Each of our highly qualified masters draws on the company’s experience to navigate a fleet of more than 400 ships
• Dedicated staff operating procedures and ongoing staff training
• Thorough onboard familiarisation takes place for each new crew member during their first two weeks
• We provide motivating welfare programmes for personnel, such as the “Employee of the Month” award
Comfort first
• A high staff per guest ratio, ensures an effective high quality service on board
• Our multilingual staff deliver information in languages most widely-recognised by our guests
• Our problem solving attitude, provides attentive and quick solutions to any request
Maintaining the highest standards
• Each of our highly qualified masters draws on the company’s experience to navigate a fleet of more than 400 ships
• Dedicated staff operating procedures and ongoing staff training
• Thorough onboard familiarisation takes place for each new crew member during their first two weeks
• We provide motivating welfare programmes for personnel, such as the “Employee of the Month” award
Pietro Scarpato
Pietro Scarpato
He joined MSC as a Third Officer in our Cargo Division in 1994. Immediately distinguished by his diligence and professionalism, he achieved steady progress with a transfer to the Cruise Fleet in 1999, promotion to the rank of Staff Master in 2006 and his first command as Master in 2012. He has commanded MSC Melody and MSC Sinfonia to date.
22 years service with MSC Cruises, 4 years experience as Master
On board MSC Armonia
Information subject to change
(Updated 2016)
22 years service with MSC Cruises, 4 years experience as Master
On board MSC Armonia
Information subject to change
(Updated 2016)
Pietro Scarpato
Pietro Scarpato
He joined MSC as a Third Officer in our Cargo Division in 1994. Immediately distinguished by his diligence and professionalism, he achieved steady progress with a transfer to the Cruise Fleet in 1999, promotion to the rank of Staff Master in 2006 and his first command as Master in 2012. He has commanded MSC Melody and MSC Sinfonia to date.
22 years service with MSC Cruises, 4 years experience as Master
On board MSC Armonia
Information subject to change
(Updated 2016)
22 years service with MSC Cruises, 4 years experience as Master
On board MSC Armonia
Information subject to change
(Updated 2016)
Pietro Scarpato
Pietro Scarpato
He joined MSC as a Third Officer in our Cargo Division in 1994. Immediately distinguished by his diligence and professionalism, he achieved steady progress with a transfer to the Cruise Fleet in 1999, promotion to the rank of Staff Master in 2006 and his first command as Master in 2012. He has commanded MSC Melody and MSC Sinfonia to date.
22 years service with MSC Cruises, 4 years experience as Master
On board MSC Armonia
Information subject to change
(Updated 2016)
22 years service with MSC Cruises, 4 years experience as Master
On board MSC Armonia
Information subject to change
(Updated 2016)
Captain Antonino Cuccaro
Captain Antonino Cuccaro
His professional journey started in 2002 on the MSC Melody, as Junior Deck Cadet. After some time with MSC Medlog in Antwerp, he continued his development on MSC Cruises ships undertaking various responsibilities, until the role of Safety Officer in the 2012. In 2016 he was promoted to the position of Staff Captain, and in 2022 he was in Doha to support the World cup project. In July 2023 he has been promoted Master of MSC Musica.
